Mesa, Arizona, United States
Frequently Asked Questions
Frequently Asked Questions
Q: How long does it take to receive my items?
A: Every effort will be made to get your item in the mail to you ASAP. Usually within two business days.
- Art Prints: Please allow 7 to 10 business days for shipping of artwork. When you place your order with me I place the order with my printing company, turn around time for that is about a week. I personally pick up your item and inspect the piece, if there’s a mistake or something not up to my standards I have them re-print it. When I am satisfied then I personally will pack it up and ship it to you. This is why I have built in extra time to accommodate for this. As soon as it is shipped you will receive a tracking number.
- Jewelry: As soon as I receive your order I will pack it up and get it in the mail to you within 24-48 hours. You should receive your order within a week of shipping.
Q: Do you ship worldwide?
A: Currently within United States and its Territories only. I hope to be expanding shipping in the future. Thank you for your patience.
Q: Do you accept returns?
A: Yes, please see the policies page for details.
Q: Do you accept commissions?
A: Paintings- I am not accepting commissions at this time.
Jewelry- If you see a style that you like but not in colors that you want please contact me and we can discuss your needs. There will be an additional fee which will be assessed during our consultation.
Q: What is the Pour Painted jewelry made out of?
A: All of the Pour Painted jewelry is painted using acrylic paints. If in a setting it is a metal alloy which means it’s a blend of different metals and usually a base of copper. They are, however, all nickel and lead free which means they are considered hypoallergenic. There’s always exceptions to this and you will have to decide for yourself if it is right for you; and keep in mind if you’re purchasing as a gift. Please note that I do not make the bases for these pieces. I paint the glass and then adhere the glass to the bases.
Q: Do you offer framing?
A: I do not offer framing but I recommend checking out Michael’s or Hobby Lobby stores for framing options. Perhaps you have a local framer in your area that can help to advise you. Prints are printed with a white border. If you prefer an edge to edge print please message me via contact form.
Thank you for taking the time to read these frequently asked questions! I hope it helps to address any questions or concerns you may have. If there’s anything that you’re wondering about don’t hesitate to contact me through my form or call 480-239-0817. I do screen my calls so please leave a detailed message and I will return your call as soon as possible.